Ben joined CCS Insight in 2006. He oversees all research areas at the company, with a focus on smart devices including mobile phones and the smart home. He has over 20 years' experience in the mobile sector, including a period as research vice president at Gartner, where he led a global team of analysts. Prior to that he was a director of Mobile Streams, and has held positions at Lucent Technologies and Vodafone, involved in launching SMS and mobile data. Ben is a notable industry figure, frequently quoted in publications such as the Wall Street Journal, Financial Times and Business Week, and regularly appearing on the BBC and other media outlets. He also has one of the largest private collections of mobile phones from the 1980s to present day.