Dame Melanie is head of the UK communications regulator Ofcom, which oversees the broadband, landline, mobile and television sectors, alongside postal services and the BBC. She has held senior roles across the Civil Service, working in partnership across the public and private sectors. She started her career as an economist and spent 15 years at the Treasury, including as Europe Director. She was Director General of the Economic and Domestic Affairs Secretariat at the Cabinet Office between 2011 and 2015, and prior to that she served on the Board of HMRC as Head of Business Tax. In addition to her current Permanent Secretary role, Dame Melanie chairs the Civil Service People Board, leading workforce strategies across all government departments. She is also Civil Service champion for diversity and inclusion. She has held non-executive roles including with the consumer body Which? and is a trustee of the Patchwork Foundation, which promotes the participation of under-represented young people in democracy.