Competition 1 - Mobile Salesperson of the Year - Retail 

1. Entry for Shop Idol 2022 open 15th March 2022
2. Entrants enter online here (insert new entry link). All entries must be submitted by 28th April 2022. 
3. All entrants must be available for judging on 19th May,  30th June and 1st July.
4. The judging panel is available to view here (insert new judges link).
5. The 2022 Shop Idol competition is open to anyone who is currently working within a mobile - physical retail store. Entrants must be employed on or before 1st Feb 2022
6. All candidates must still be employed on 22nd September 2022, otherwise they will be eliminated from the competition. 
7. The top 24 entrants - as determined by our competition moderator after reviewing the entry forms, will make it through to the Judging stage. 
8. These top 24 contestants that have successfully made it through to the judging stage will be named on the Shop Idol website on Friday 6th May 2022.
9. Round one judging is planned for Thursday 19th May, and will consist of a product knowledge test and 10 minute interview. The top 12 contestants will make it through the mystery shop stage of the judging process.
10. We work with an external supplier to conduct mystery shops - all candidates' scores will be ranked and the top six will make it through to judging round two.  
11. Round two is planned for Thursday 30th June and Friday 1st July. This will consist of scenario testing and an in-depth interview. 
12. All candidates agree to be filmed during judging 
13. All six contestants will be scored based on their performance during judging 
14. The scores will rank the contestants and the final six will make it through to the final 
15. The judges decision is final 
16. The final six will face the public vote 
17. The public vote will rank the final six and combined with the judges ranking will determine the winner
18. The winner will be announced at the Mobile Industry Awards on 22nd September 2022

 

Competition 2 - Mobile Salesperson of the Year - Contact Centre 

1. Entry for Shop Idol 2022 open 15th March 2022
2. Entrants enter online here (insert new entry link). All entries must be submitted by 28th April 2022. 
3. All entrants must be available for judging on 20th May,  30th June and 1st July.
4. The judging panel is available to view here (insert new judges link).
5. The 2022 Shop Idol competition is open to anyone who is currently working within a mobile contact centre. Entrants must be employed on or before 1st Feb 2022
6. All candidates must still be employed on 22nd September 2022, otherwise they will be eliminated from the competition. 
7. The top 20 entrants - as determined by our competition moderator after reviewing the entry forms, will make it through to the Judging stage. 
8. These top 20 contestants that have successfully made it through to the judging stage will be named on the Shop Idol website on Friday 6th May 2022.
9. Round one judging is planned for Friday 20th May, and will consist of a product knowledge test and 10 minute interview. The top 12 contestants will make it through the mystery shop stage of the judging process.
10. We work with an external supplier to conduct a full review of your call stats that will be provided by your company - all candidates' scores will be ranked and the top six will make it through to judging round two.  
11. Round two is planned for Thursday 30th June and Friday 1st July. This will consist of scenario testing and an in-depth interview. 
12. All candidates agree to be filmed during judging 
13. All six contestants will be scored based on their performance during judging 
14. The scores will rank the contestants and the final six will make it through to the final 
15. The judges decision is final 
16. The final six will face the public vote 
17. The public vote will rank the final six and combined with the judges ranking will determine the winner
18. The winner will be announced at the Mobile Industry Awards on 22nd September 2022.