Marc has helped lead a technological shift within the industry. As the market leader in terms of coverage and customers, it would have been easy for him to rest on his laurels but ongoing network expansion, new customer service initiatives and a focus on innovation are setting the bar even higher. And as the UK mobile industry enters a new era with 5G connectivity, Mark has been instrumental in accelerating its arrival. The expansion of his role is a testament to the faith that so many have in them and this has been rewarded with solid revenues and direction