Categories
The Mobile Industry Awards 2025 feature a diverse range of categories celebrating excellence across the mobile sector, including some brand-new awards introduced this year to recognise emerging trends and innovations.
Click on a category below and download our entry guide to find out more about each award.
Deadline to nominate:
Channel & Service
If businesses are to maintain a competitive edge, they need high quality and innovative mobile services and solutions. This category combines unified communications providers, mobile dealers, and managed service providers to recognise excellence in these fields.
As mobile technology becomes increasingly important to our everyday lives, device insurance ensures consumers can get a rapid repair or replacement should their device be damaged, lost or stolen. This category rewards the company that offers the best service and retains customers year-after-year.
This award recognises the provider that best delivers opportunities for the channel and rewards the company that has opened up and developed markets through its activities.
Company Awards
In today’s fast-paced business environment, outstanding customer service is a key differentiator. This category recognises companies that go above and beyond to support their business clients, delivering exceptional service tailored to their needs.
The personal touch has never been more important for companies in the mobile industry, as competition is greater than ever. This category looks to highlight and recognise those businesses offering the highest level of customer service, going that extra mile to solve issues and fix problems with the least amount of stress.
The creation of a company culture is essential but it is far from easy, becoming more than just a vision, but something your team can unite behind. How has your company created an engaging and inclusive, diverse culture that’s brought staff together, improved their experience and the company’s performance as a result?
The Corporate Social Responsibility award honours the company in the mobile industry that makes the most important contributions to their community or wider society.
Bringing products and services to life is one of the most important activities a company can undertake and the job that an agency does can genuinely make or break the success of the technology in hand. This category recognises strong collaborative efforts between agencies and brands.
The issue of sustainability is at the forefront of everyone in the mobile industry's minds. Mobile technology can enable other industries to reduce emissions, while there are always ways that the industry itself can go further on the journey to net zero. This award recognises projects that have a positive impact on the industry or wider society, rewarding innovation and success.
Innovation Awards
Blending together the full range of innovation across the mobile technology space, this award looks to recognise those particular products and services that stand out from the crowd. Whether offering a specific function or providing a service to customers, this award aims to celebrate those who have innovation as a key facet of their business.
People Awards
New for 2026, this award recognises young professionals in the mobile industry who have shown passion, creativity, and brilliance.
The only award of its kind, the Power 50 ranks the UK mobile industry’s most influential individuals.
We will countdown this year's list in the 4 weeks leading up to the event with the Power 50 winner being announced at the awards themsleves.
As many businesses shift towards hybrid working, the need for great teamwork and a strong corporate culture has never been more important. This award allows companies across the mobile industry to highlight the great work being done by teams across the UK, particularly when it comes to boosting creativity and innovation.
Phones & Accessories
This award recognises the accessory manufacturer that has the best range, partnerships and overall service, supporting partners and customers with great products.
This award recognises the smartphone manufacturer which has best leveraged its product range, market position and relationships to drive its overall strategy and reputation within the industry and beyond.
Network
With eSIM offerings becoming commonplace for many operators, this award looks to celebrate and recognise those providing the next level of service to business and consumer customers alike.
This category looks to celebrate virtual networks and sub brands, as well as those simply driving innovation on a network.
With flexible working and productivity at the forefront of everyone's mind in our modern world, the importance of reliable, high speed mobile connectivity is higher than ever continue to grow. This award celebrate the operator which meets these demands while delivering first class support and a service tailored to individual business needs.
With consumers demanding ever-faster speeds, greater reliability, and seamless connectivity, this category recognises the mobile network that delivers the best overall experience.
With SIM-Only contracts becoming increasingly popular for consumer and enterprise users alike, this award looks to recognise and celebrate those providers offering a tailored experience for customers across the board.
Retail
Recycling is a great way for consumers to save money on a new device and help the environment. This award recognises the best service whether it's online or in store.
Repairs can often be a stressful or expensive experience, and this category recognises the best repair service, whether online or in-store. This award recognises the provider that does more than any other to deliver a great service.
New for 2025, this category recognises the reseller or distributor that has excelled in delivering value, service, and innovation over the past year.
With the need for strong relationships more important that ever, distributors play a vital role in keeping the mobile industry running. To be crowned Distributor of the Year, a company must be the best in the industry at what it does, as well as being a shining example to peers and partners alike.
Retail is the most powerful sales channel in the UK mobile space. It demands the seamless integration of sales, logistics, marketing and purchasing to survive, and excellence and innovation in these areas to thrive. This award goes to the retailer (instore and/or online) that has done more than any other to deliver both a great customer experience and results